Accenture Wins U.S. Contract for Obamacare Enrollment Website

Accenture Wins U.S. Contract for Obamacare Enrollment Website

Deals & Contracts, Outsourcing News/ PR
Accenture Plc (ACN), the second-biggest technology-consulting company, will take over construction of healthcare.gov, the Obamacare enrollment website that debuted with crippling computer problems in October. The U.S. government has awarded Accenture’s Federal Services unit a one-year contract, with an initial payment of $45 million, the Dublin-based company said in a statement yesterday. Accenture will succeed Montreal-based CGI Group Inc. (GIB/A), which drew criticism for the website’s early stumbles. While the site has improved, healthcare.gov’s first two months were marred by delays, error messages and garbled data that bogged down insurance sign-ups in the 36 U.S. states served by the federal system. Accenture led construction of California’s better-performing state exchange. “Accenture will bring deep healthcare industry insight as well as proven experience building large-scale, public-facing websites to continue improving healthcare.gov,” David…
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Belk signs technology deal to improve shopping experience

Belk signs technology deal to improve shopping experience

Deals & Contracts, Outsourcing News/ PR
Belk Inc. has signed an agreement with technology firm Accenture to deliver a seamless shopping experience across its in-store, online and mobile platforms. The Charlotte department store chain selected Accenture because of the company’s multi-channel retail experience. The collaboration will help Belk deliver new features to customers faster and at a lower cost, says John Belk, president and chief operating officer. Terms of the deal were not disclosed. “Customers have many ways to choose to shop with us, and this project helps us ensure our brand, our service and our fashion assortments are reflected across all channels,” he says. Accenture is a global management consulting, technology services and outsourcing company headquartered in New York. It has clients in more than 120 countries. Accenture will help Belk implement a new digital…
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Ciber, Inc. Announces Departure of Chief Operating Officer

Ciber, Inc. Announces Departure of Chief Operating Officer

Other News/ PR, Outsourcing News/ PR
GREENWOOD VILLAGE, Colo. - Ciber, Inc. (NYSE-CBR), a leading global information technology consulting, services and outsourcing company, today announced that Richard Genovese, Executive Vice President and Chief Operating Officer (COO) is leaving the company to pursue other professional opportunities. Genovese has served as the company's COO since 2011. Dave Peterschmidt, Chief Executive Officer said, "On behalf of the Board and the entire Ciber team, I want to thank Rick for his many contributions to Ciber over the past two years. Rick has played an instrumental role in our successful effort to build a deep bench of talent within our organization that is focused on strengthening our customer relationships, increasing our engagement with partners and driving operational efficiencies that will benefit all stakeholders. Ciber remains on track with its strategy and…
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T&T moves toward business outsourcing

T&T moves toward business outsourcing

Locations, Outsourcing News/ PR
The T&T International Financial Centre (TTIFC) has signed a memorandum of understanding (MOU) with Quatrro Global Services (QGS) and Caribbean Electronic Payments Systems (CEPS)—a major step toward development of a financial business process outsourcing (BPO) industry in T&T. QGS and CEPS will be working with the TTIFC in a pilot project to launch the card processing aspect of BPO. BPO is categorised into back office outsourcing, which includes human resources or finance and accounting, and front office outsourcing, which includes customer-related services. such as contact centre services. The signing took place at the TTIFC offices, 15th Floor, Tower D, International Waterfront Centre, Wrightson Road, Port-of-Spain. Speaking at the signing ceremony, TTIFC chairman Franco Siu Chong, said the signing marked a cornerstone in the work of the agency. “These MOUs embody…
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Indian IT companies queue up for Costa Rica

Indian IT companies queue up for Costa Rica

Locations, Outsourcing News/ PR
CHENNAI: Costa Rica, a small South American nation of 4.8 million people, is at the centre of the future expansion of many Indian IT firms who are looking at alternative ways to serve their primary market -- the US. IT firms like Infosys, Cognizant and CSS Corp set up delivery centres in Costa Rica in 2013 and are expanding their workforce there. Costa Rica ranks among top five global services locations in the Americas, according to a report by A T Kearney, a consultancy firm. Such is the growth story that 80% of new delivery centres set up in Latin America in 2012 were in Costa Rica. Traditionally an agrarian economy, Costa Rica has gone through rapid changes in the last decade to attract investments from some of the biggest…
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TCS in 5-year deal with United Stock Exchange

TCS in 5-year deal with United Stock Exchange

Deals & Contracts, Outsourcing News/ PR
The United Stock Exchange (USE) has dished out a five-year contract to Tata Consultancy Services for deploying and managing a new online trading system as part of its quest to turn profitable next fiscal. Under the contract, TCS will replace the erstwhile technology platform at the currency derivatives exchange with a system that is more cost efficient but scalable enough to accommodate its future expansion plans, multiple sources close to the development told Business Line. Once the solution is up and running, USE expects a reduction in its operating costs, thereby helping the exchange’s balance sheet return to black in the next fiscal, an official in the know said. For TCS, which is offering an end-to-end trading platform for the first time, this deal is being seen as a launch…
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Morgan Stanley to open new outsourcing centre in Bangalore

Morgan Stanley to open new outsourcing centre in Bangalore

Locations, Outsourcing News/ PR
Mumbai: American investment bank Morgan Stanley will be opening its third outsourcing centre in the country at Bangalore next year. "This new site in Bangalore is aligned with our continued focus on leveraging India's skilled and diverse talent pool and creating value for the firm," Morgan Stanley Co-Chief Executive for Asia and Pacific Bill Strong was quoted as saying in a statement Monday. The bank started its first Global In-House Center (GIC) in India in 2003. It has two such facilities in Mumbai, where it has people handling functions across technology and data, operations, fund services, finance and other specialised areas. The US financial firm's total headcount in the country, including at the two GICs and in MS India, stands at 1,800, the statement said. A company representative, however, declined…
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Essar’s BPO-arm set to open another call centre in UK: report

Essar’s BPO-arm set to open another call centre in UK: report

Locations, Outsourcing News/ PR
The BPO-arm of an Indian conglomerate Essar Group is planning to open another call centre in the UK, forming part of a "reverse trend" that is bringing jobs back to Britain. Aegis, the business process outsourcing (BPO) arm of Essar, is planning to open a huge call centre in Glasgow. The company, which already has a call centre in Manchester with 400 employees, is being held up as a sign of a wider trend. "Customers often prefer to deal with call centre staff in the UK. Because of this, the Indian company Aegis is looking to create 2,500 jobs in Glasgow, and Santander has done the same," UK business secretary, Vince Cable said in ‘The Sunday Times.’ "British industry is coming back. Hundreds of companies that have moved manufacturing, call…
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CSS Corp inpact with ICT Academy

CSS Corp inpact with ICT Academy

Other News/ PR, Outsourcing News/ PR
CSS Corp, a technology services company has signed a Memorandum of Understanding (MoU) with ICT Academy of Tamil Nadu to provide free technical training to students, according to a press release. The MoU was signed by Raj Reddy, EVP & Chief Delivery Officer-Global, CSS Corp and M. Sivakumar, CEO, ICTACT, to launch the CSS Corp Skill+Outreach programme. The objective will be to improve employability of students in the State. The programme, a part of CSS Corp’s corporate social responsibility, will train students in soft and technical skills. They will be periodically assessed on knowledge, skill and other abilities required for employment. This will benefit final year students in arts and science colleges and engineering colleges in and around Chennai. Around 500 students are to be trained by June 2014, the…
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Cognizant buys Hyderabad office space for Rs 112 crore

Cognizant buys Hyderabad office space for Rs 112 crore

Locations, Outsourcing News/ PR
BANGALORE: Nasdaq-listed IT software firm Cognizant has bought a 11.04-acre land parcel that includes a 250,000 sqft operational office space facility in Hyderabad, from Bangalore-based technology park developer DivyaSree. The Rs 112-crore transaction, struck in Hyderabad's IT hub of Gachibowli, gives the $7.35-billion IT services company room to further develop around 1 million sqft of office space. Last year Cognizant had bought 18-acres of land in Kochi; work here has begun. Despite political uncertainties over the status of Hyderabad, the city's IT corridor of Madhapur, Kondapur, Hitec City and Gachibowli continue to remain the most active commercial micro-market, owing to the expansion and relocation requirements of IT/ITeS firms. Industry analysts estimate that around 3-million sqft of commercial office space is likely to be released into Hyderabad's IT corridors over the…
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