CSS Corp Wins Big at NETGEAR Support Supplier Conference 2018 – Video

CSS Corp Wins Big at NETGEAR Support Supplier Conference 2018 – Video

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Recognized as a Support Partner of Choice for NETGEAR’s global business operations CSS Corp, a new-age IT services and technology support company, has been recognized for its exemplary customer support services at the annual NETGEAR Support Supplier Conference 2018, held in Hong Kong on 30, 31 January 2018. CSS Corp emerged a winner in three categories: Best Contact Center for All-round Performance, Best Contact Center in Sales and PTS, and for 15 years of Partnership with NETGEAR. The NETGEAR Support Supplier Conference is organized annually by NETGEAR to recognize and celebrate the contributions from their support partners globally. https://www.youtube.com/watch?v=KxWeAqrhATY CSS Corp has been recognized for implementing an outcome based support model and for its novel adoption of Premium Tech Support (PTS) in support operations that transformed NETGEAR’s cost center into…
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WNS Wins Best Analytics Service in Social & Web Analytics Award at 2018 Big Data & Analytics Summit – Video

WNS Wins Best Analytics Service in Social & Web Analytics Award at 2018 Big Data & Analytics Summit – Video

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WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM), today announced that it has won the ‘Best Analytics Service in Social & Web Analytics’ award at the 2018 Big Data & Analytics Converge in Mumbai, India. WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM), today announced that it has won the ‘Best Analytics Service in Social & Web Analytics’ award at the 2018 Big Data & Analytics Converge in Mumbai, India. WNS received this award for its innovative solution which enabled a leading media agency to track, analyze and create a brand ranking for over 70,000 celebrities and influencers on social media. “WNS is proud to receive this award recognizing our ability to deliver value-added solutions leveraging advanced analytics…
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Everest Group Announces Winners of 2018 IT Service Provider of the Year Awards – Video

Everest Group Announces Winners of 2018 IT Service Provider of the Year Awards – Video

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Everest Group names 10 new challengers to the top 20 IT service providers, as stalwarts Accenture, Cognizant, IBM, TCS and Wipro lead the industry for the third consecutive year. Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—today announced the winners of the 2018 PEAK Matrix Service Provider of the Year™ awards for IT services. The awards, now in their third year, recognize IT service providers who have demonstrated consistent leadership in the PEAK Matrix™ reports issued by Everest Group in the previous year. Topping the 2018 Top 20 ITS Service Providers list are Accenture, TCS, Cognizant, Wipro and IBM, in that order. Accenture retains its position at the top of the leaderboard for the second year, and TCS moves up to second place (from…
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ISG Event Explores Digital Evolution of the Workplace – Video

ISG Event Explores Digital Evolution of the Workplace – Video

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- ISG Future Workplace Summit to be held March 26-27 in New York City. - Event showcases how technology is advancing collaboration, innovation and productivity. Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host the ISG Future Workplace Summit March 26-27 at the Convene conference center in New York. The two-day event will explore important trends and technologies driving the rapid transformation of today's workplace – changes that are improving employee experience, enhancing collaboration and increasing efficiency and productivity. The event will feature a keynote presentation, "Looking for Answers to Collaboration Through Workplace Design," from Margaret Gilchrist Serrato, Ph.D., workplace foresight architect from Herman Miller, Inc. In her presentation, Dr. Gilchrist Serrato will explore how new thinking around space utilization, innovation and employee…
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TCS Receives Eight Brandon Hall Group Awards – Video

TCS Receives Eight Brandon Hall Group Awards – Video

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Tata Consultancy Services' Commitment to Human Capital Management (HCM) has Earned TCS Multiple Awards for Human Resources, Business Process Services (BPS) and SMB Programs Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, today announced it has been awarded eight Brandon Hall Group awards across four human resources categories at the Brandon Hall Group's HCM Excellence Awards 2017. TCS' Human Resources, Business Process Services (BPS) and SMB units were all recognized for custom talent management programs that inspire employee learning and development. TCS received three awards, one of which was gold, in the Excellence in Learning Awards category; two silver awards in the Excellence in Leadership Development Awards category; two silver awards in the Excellence in Talent Management Awards category; and…
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Asia Pacific Sourcing Market Hits All-Time High – Video

Asia Pacific Sourcing Market Hits All-Time High – Video

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- Fourth-quarter combined ACV rises 16 percent year on year to US$1.25 billion. - Region's As-a-Service ACV climbs to record US$2.46 billion in 2017, surpassing traditional outsourcing spend for the year. - Full-year combined ACV in Asia Pacific reaches US$4.88 billion, up 19 percent on prior year. Increasing demand for cloud-based services and strong traditional sourcing activity propelled the Asia Pacific sourcing market to a new high in 2017, according to the findings of the 4Q17 ISG Index™ released by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. https://www.youtube.com/watch?v=PVuw7fh3ZHI Data from the ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of US$5 million or more, reveals fourth-quarter combined ACV in Asia Pacific reached US$1.25 billion, up 16 percent versus the…
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Luxoft’s Agile & DevOps Capabilities Help Spearhead Digital Transformation Projects – Video

Luxoft’s Agile & DevOps Capabilities Help Spearhead Digital Transformation Projects – Video

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Luxoft Holding Inc (NYSE:LXFT), a global IT service provider, today announced it has been listed in Competitive Landscape: Agile and DevOps Services by Neil Barton, Patrick J. Sullivan and Fabio Di Capua (22 January, 2018), a Gartner report that provides a summary, overview, strategic planning assumptions and analysis on the Agile and DevOps services market. Gartner is a leading IT research and advisory company that produces technology-related insight intended to provide an understanding of the market and its offerings. Luxoft was listed as a Competitive Profile in the report, Competitive Landscape: Agile and DevOps Services. https://www.youtube.com/watch?v=05LOd7fGh0g The Luxoft Agile Practice was established in 2004 and is working on more than 200 projects across multiple industries including financial services, automotive and healthcare. It employs more than 3,500 Agile practitioners and senior…
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Everest Group Names ManpowerGroup Solutions’ TAPFIN Managed Service Provider as Regional Leader in the Asia Pacific Region – Video

Everest Group Names ManpowerGroup Solutions’ TAPFIN Managed Service Provider as Regional Leader in the Asia Pacific Region – Video

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TAPFIN recognized for scale, scope, overall delivery capability and best-in-class market success across the Asia Pacific Region ManpowerGroup Solutions' TAPFIN, the Managed Service Provider (MSP) expert within ManpowerGroup (NYSE: MAN), has been recognized by Everest Group as both the leader and most comprehensive MSP provider of the Asia-Pacific region. TAPFIN received the highest ratings in Regional Leader and Largest Provider due to the organization's scale, scope, delivery footprint, overall delivery capability and best-in-class market success. Everest Group analyzed a total of 12 regional providers in their recent report, "Managed Service Provider (MSP) — Service Provider Landscape with PEAK Matrix™ Assessment 2018 – Asia Pacific." "Accessing skilled talent at speed and scale across multiple markets is a top priority for companies, so we're thrilled to be recognized as a leader in…
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ISG Research Identifies Top Markets for Outsourcing Growth and Service Delivery in 2018 – Video

ISG Research Identifies Top Markets for Outsourcing Growth and Service Delivery in 2018 – Video

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Demand for automation, digital tech driving overall market growth Nearshoring, onshoring trend seen Sourcing growth is projected to be strongest in countries that already spend the most on services, according to a new market analysis from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The annual ISG Momentum® Geography Report finds the three markets with the highest outsourcing spending in 2017 – the U.S., Germany and the U.K., respectively – also have the highest potential for growth in 2018. That finding is based on the Outsourcing Viability Index (OVI) for Opportunity, a proprietary ISG methodology that ranks 28 markets on growth potential. Another methodology, the OVI for Delivery Center Maturity, ranks 29 markets on their ability to support outsourcing service delivery. "Outsourcing spending is…
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Next-Gen Banking the Focus of ISG Webinar on January 31 – Video

Next-Gen Banking the Focus of ISG Webinar on January 31 – Video

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Interactive discussion features ISG partner and FinTech expert Owen Wheatley Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a live, interactive discussion for providers on the changing requirements of next-generation banking on Wednesday, January 31, at 9 a.m., U.S. Eastern Time. The hour-long webinar, "Dynamics and Implications of Next-Gen Banking," will be presented by ISG Partner Owen Wheatley, head of the firm's Banking and Financial Services practice. During the session, part of the ISG Smartalks™ series, Wheatley will address the changing nature of sourcing in the banking industry, the impact of new technologies such as artificial intelligence and blockchain, and new competition from specialized FinTech and RegTech providers. https://www.youtube.com/watch?v=BrzOkCSSNuc "Banks and financial services firms historically have been early adopters of sourcing and…
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