Essar’s BPO-arm set to open another call centre in UK: report

Essar’s BPO-arm set to open another call centre in UK: report

Locations, Outsourcing News/ PR
The BPO-arm of an Indian conglomerate Essar Group is planning to open another call centre in the UK, forming part of a "reverse trend" that is bringing jobs back to Britain. Aegis, the business process outsourcing (BPO) arm of Essar, is planning to open a huge call centre in Glasgow. The company, which already has a call centre in Manchester with 400 employees, is being held up as a sign of a wider trend. "Customers often prefer to deal with call centre staff in the UK. Because of this, the Indian company Aegis is looking to create 2,500 jobs in Glasgow, and Santander has done the same," UK business secretary, Vince Cable said in ‘The Sunday Times.’ "British industry is coming back. Hundreds of companies that have moved manufacturing, call…
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Cognizant buys Hyderabad office space for Rs 112 crore

Cognizant buys Hyderabad office space for Rs 112 crore

Locations, Outsourcing News/ PR
BANGALORE: Nasdaq-listed IT software firm Cognizant has bought a 11.04-acre land parcel that includes a 250,000 sqft operational office space facility in Hyderabad, from Bangalore-based technology park developer DivyaSree. The Rs 112-crore transaction, struck in Hyderabad's IT hub of Gachibowli, gives the $7.35-billion IT services company room to further develop around 1 million sqft of office space. Last year Cognizant had bought 18-acres of land in Kochi; work here has begun. Despite political uncertainties over the status of Hyderabad, the city's IT corridor of Madhapur, Kondapur, Hitec City and Gachibowli continue to remain the most active commercial micro-market, owing to the expansion and relocation requirements of IT/ITeS firms. Industry analysts estimate that around 3-million sqft of commercial office space is likely to be released into Hyderabad's IT corridors over the…
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Cognizant opens new delivery centre in Costa Rica

Cognizant opens new delivery centre in Costa Rica

Locations, Outsourcing News/ PR
BANGALORE: IT services major Cognizant today said it has expanded its delivery and operations footprint in Americas with the opening of a delivery centre in San Jose, Costa Rica. The centre, Cognizant's fifth in Latin America and 15th in the Americas, was inaugurated by Laura Chinchilla-Miranda, the President of Costa Rica, the company said.The centre, it said, will enable Cognizant's global customers leverage the operational, technical and linguistic capabilities available in the region, while delivering deep local insights and time zone advantages to the company's growing roster of customers in North and South America. It will further strengthen Cognizant's ability to help customers address the dual mandate of driving operational efficiencies to fund innovation and business transformation, the company said in a release. "Our new center in Costa Rica marks…
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US outsourcing firm opens office in Dubai

US outsourcing firm opens office in Dubai

Locations, Outsourcing News/ PR
US-based outsourcing firm Altour Management Technology has expanded and opened a new office in Dubai, a press statement said. Altour Tech is growing and the new office is an addition to the main outsourcing center located in Addis Ababa, Ethiopia. Altour Tech's Dubai office is a 24/7 operational outsource center. Altour Tech's President Manny Amare said there is no better time to open a new office in Dubai than now. "There are many opportunities that exist in today's market, especially in the Middle East," said Amare. "The outsourcing community is strong in Dubai and gives companies the kind of exposure needed to compete." Altour Tech provides dedicated resources and expertise in data processing, data entry, virtual admin support, web development and graphic design. Altour Tech helps its clients automate their…
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Data protection norms in EU may hurt Indian IT sector: Nasscom

Data protection norms in EU may hurt Indian IT sector: Nasscom

Locations, Outsourcing News/ PR
NEW DELHI: Even as outsourcing demand from Europe revives after the debt crisis, data protection regulations in the region governing trans-border data flows could hurt the $108 billion Indian IT-ITeS industry, sectoral body Nasscom today said. "Challenges that I see are the US Immigration Bill and the data security in Europe. These are areas that we are working on...I had gone (there) in September and had conversations with EU." "...security in Europe has the potential of going into directions which will not be conducive for (those) countries as well as our (IT) industry. They will get hurt and we will also get hurt," Nasscom President R Chandrasekhar told reporters on the sidelines of the 3rd annual Action for India forum. He added that engagement is a continuous process and Nasscom…
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HCL to set up 100-acre IT city in Lucknow

HCL to set up 100-acre IT city in Lucknow

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Technology group HCL  has said it would set up a 100-acre IT city in Lucknow, a move that will help create job opportunities for about 25,000 people in Uttar Pradesh. The Uttar Pradesh government has awarded the project to Vamasundari Investments, the investment arm of HCL, the group said in a statement.No financial details were available.About 60 acres of the proposed IT city will be allotted to IT and ITeS, including a hi-tech skill development centre with a capacity to train more than 5000 people, it added. The remaining 40 acres is intended for support infrastructure and initiates of social impact, it said. "IT City shall play a crucial role in the overall economic development and boost up industrial growth of the state. Apart from this, it will directly create…
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Virtusa expands European operations with TradeTech buyout

Virtusa expands European operations with TradeTech buyout

Locations, Outsourcing News/ PR
US-based IT consulting, technology implementation and application outsourcing services provider, Virtusa Corporation, has expanded its footprint in Europe with the acquisition of Swedish outsourcing and consulting firm TradeTech Consulting Scandinavia AB. The Nasdaq-listed company, which has its global delivery centres at Hyderabad and Chennai in India, has acquired all the outstanding shares of TradeTech for approximately $20 million cash, and up to $4 million in earn-out consideration upon TradeTech’s achievement of certain revenue and profit milestones for the 2014 calendar."The complementary expertise that TradeTech delivers will help increase our total addressable market and provide our combined client base with expanded service offerings. In addition, this acquisition is an important step in establishing Virtusa in Nordic (Denmark, Finland, Iceland, Norway and Sweden) countries and providing a broad set of consulting and…
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