TalkTalk awards five-year transformational outsourcing contract to CGI – Video

TalkTalk awards five-year transformational outsourcing contract to CGI – Video

Deals & Contracts, Outsourcing News/ PR
Contract designed to mature operational services to boost business efficiency and growth CGI (NYSE: GIB) (TSX: GIB.A) has been awarded the One IT Operations Outsourcing contract by UK telecommunications company TalkTalk. The contract will see CGI strengthen and transform TalkTalk's operational services over the next five years. https://www.youtube.com/watch?v=UFVggJL2fPk TalkTalk's five year One IT Operations contract forms part of a business-wide transformation programme for better customer experience and operational excellence. Having developed its IT estate organically over the past decade, TalkTalk is looking to improve operational efficiency – and, ultimately, drive further growth – by consolidating its IT systems and processes and evolving its approach from reactive to proactive and preventative. In leading the business to a mature operational model across both systems and processes, CGI will modernise the operation of…
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December 2017 News and Press Releases Bulletin Outsourcing Digest (Video)

December 2017 News and Press Releases Bulletin Outsourcing Digest (Video)

Deals & Contracts, Locations, M&A/ Alliances, Other News/ PR, Outsourcing News/ PR
December 2017 News and Press Releases Bulletin Outsourcing Digest (Video) FIS Payments Wins Grand Stevie Award for Women in Business Frost & Sullivan Recognizes Leading Latin American Companies Insperity Enters Fort Lauderdale IntelliCorp Named on HRO Today Magazine’s 2017 Baker’s Dozen List of Top Background Screening Providers Teleperformance Wins Frost & Sullivan Company of the Year Award in Colombia Wipro Recognized as Market Leader in Digital Workplace Services by ISG Access Healthcare recognized as a leader in Everest Group Healthcare Provider BPO PEAK Matrix™ Assessment 2017 Aegis Recognized as the 'Champion of Change' by the Government of India Lucas Group Named a “Best Place To Work” in Houston Oasis Outsourcing Acquires Staff One HR Steady As She Goes: Life and Pension Insurance BPO Maintains 8% Growth Rate—Everest Group Virtusa’s Smart…
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Taylor Reach Group Working with Fortune 500 Retailer to Support Outsource Vendor Selection – Video

Taylor Reach Group Working with Fortune 500 Retailer to Support Outsource Vendor Selection – Video

Deals & Contracts, Other News/ PR, Outsourcing News/ PR
Fortune 500 e-Commerce Retailer appoints CX and Contact Center consulting firm to support Outsource Vendor Selection Taylor Reach Group, Inc., (TRG) an internationally acknowledged and leading CX and Contact Center consulting firm, announced today, that they have secured an agreement with one of North America’s largest e-commerce Retailers. Taylor Reach is working on an Outsource Vendor Selection Program which will enable the retailer to increase business efficiency and optimize processes and costs while avoiding the challenges often associated with outsourcing. The strategic alliance will allow Taylor Reach’s client to secure the best possible outsourcing arrangement to support their customer requirements into the future, ensuring the optimal balance of low costs while attaining high customer satisfaction. https://www.youtube.com/watch?v=QVmiR06CY-A “We understand outsourcing. Taylor Reach principals have decades of experience building, running, operating and…
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LuLu Exchange Enhances Customer Experience and Supports Expansion with Move to Fiserv AML Technology – Video

LuLu Exchange Enhances Customer Experience and Supports Expansion with Move to Fiserv AML Technology – Video

Deals & Contracts, Outsourcing News/ PR
Fiserv, Inc. (NASDAQ:FISV), a leading global provider of financial services technology solutions, today announced that LuLu Exchange, which provides cross-border remittance, currency exchange and other financial services for consumers and businesses, has selected Fiserv to enhance its financial crime prevention capabilities and enable its expansion into new markets. LuLu Exchange will implement a cloud-based version of AML Risk Manager from Fiserv. The anti-money laundering solution utilizes sophisticated techniques such as machine learning to detect suspicious transactions, leading to more accurate fraud detection and fewer false positives. This helps to eliminate the inconvenience and delay caused when legitimate transactions are flagged for investigation, benefitting both customers and staff by facilitating a better experience and more efficient operations. https://www.youtube.com/watch?v=_pfUL7RSZqg Launched nine years ago in Abu Dhabi, Lulu Exchange is today one of…
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November 2017 News And Press Releases Bulletin (Video)

November 2017 News And Press Releases Bulletin (Video)

Deals & Contracts, Locations, M&A/ Alliances, Other News/ PR, Outsourcing News/ PR
 November 2017 News And Press Releases Bulletin (Video) AcctTwo Named to Accounting Today's 2017 VAR 100 for Second Year CDI Corporation Awarded Contract to Hire 300 Technicians for Full-Time Production Jobs Ensono Named a Top 15 Sourcing Service Provider by ISG for Third Straight Quarter eAssist Dental Solutions Named to MountainWest Capital Network's 2017 Utah 100 1Rivet Makes Consulting Magazine's list of America's Fastest Growing Firms ShiftWise Named a Top 10 Healthcare Compliance Solution Provider for 2017 by Healthcare Tech Outlook Hon’ble Chief Minister Shri Yogi Adityanath Ji Unveils HCL’s Biggest CSR Initiative – ‘Samuday’ Genpact Reports Results for the Third Quarter of 2017 Infosys and the Adecco Group Redefine the Future of Staffing LatentView Analytics and Arvato Financial Solutions Announce Analytics Partnership Everest Group Names Allegis Global Solutions Most…
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October 2017 News And Press Releases Bulletin (Video)

October 2017 News And Press Releases Bulletin (Video)

Deals & Contracts, Locations, M&A/ Alliances, Other News/ PR, Outsourcing News/ PR
October 2017 News And Press Releases Bulletin (Video) Gartner Announces Winners of the 2017 Gartner Eye on Innovation Awards Americas Halcyon Financial Technology Earns Top Financial Services Honor from Acquisition International Magazine Randstad Sourceright recognized as a leading managed service provider & Star Performer by Everest Group FIS Named “Technology Provider of the Year” by Asia Risk Magazine Infosys Wins Three Prestigious Oracle Excellence Awards for Specialized Partner Cloud Services Virtusa Significantly Increases Standing in the Prestigious 2017 IDC FinTech Rankings Sevenstep Named to HRO Today's 2017 RPO Baker's Dozen Sixth Straight Year Intelenet® Global Services Sees Growing Demand for its F & A Services Outsourced Coding and Health Information Management Market Expected to Double Again in 2018, Black Book Survey Reveals Top Vendors Seamless, Personalized Customer Experience the Focus…
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August 2017 News and Press Releases Bulletin

August 2017 News and Press Releases Bulletin

Deals & Contracts, Locations, M&A/ Alliances, Other News/ PR, Outsourcing News/ PR
August 2017 News and Press Releases Bulletin (Video) Everest Group Names HCL Technologies as a Leader in Global Banking ISG Launches New Research Series on Service Providers Cigniti Technologies Positioned as a Strong Performer in Continuous Testing Service Providers Evaluation by Independent Research Firm Clutch Announces Top IT Outsourcing Companies ISG Awarded Agreement to Provide Digital Services to UK Government Cumberland Consulting Group Named One of the Nation’s Fastest-Growing Private Companies for the Ninth Straight Year TCS a Leader and Star Performer in Life Sciences Clinical and R&D IT Services by Everest Group IPsoft Awarded New U.S. Patent for its Virtual Cognitive Agent Amelia Hexaware Named a Top 15 Sourcing Service Provider by ISG WNS-IHG Partnership Wins the Loyalty360 Silver Award GeBBS Healthcare Solutions Announces New E/M Calculator Portal Disruption…
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Tata Communications Chooses Oasis Smart SIM as SIM, eSIM and Remote SIM Provisioning Solutions Provider

Tata Communications Chooses Oasis Smart SIM as SIM, eSIM and Remote SIM Provisioning Solutions Provider

Deals & Contracts, Outsourcing News/ PR
Oasis Smart SIM, the expert in (e)SIM embedded Operating System and mobile networks connectivity and activation solutions, announces today that it has been collaborating with Tata Communications to implement an end-to-end embedded connectivity solution in the recently-unveiled Tata Communications MOVE mobility and IoT platform. This will enable its enterprise customers’ mobile devices to connect seamlessly to the company’s global network, which provides them with enterprise-grade, secure connectivity across 240 countries and territories. The Oasis solution includes the supply of bespoke SIM and eSIM products to Tata Communications’ enterprise customers, together with the set-up of a state-of-the-art delivery and remote SIM provisioning center located in Singapore. Oasis’ custom-designed products and solutions are derived from EOS and Helios product ranges which were developed per the GSMA Remote SIM Provisioning technical specifications, but…
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IFDS to Provide Array of Technology and Administrative Solutions for ATB GICs

IFDS to Provide Array of Technology and Administrative Solutions for ATB GICs

Deals & Contracts, Outsourcing News/ PR
International Financial Data Services (IFDS) Canada, a leading provider of technology and outsourcing services to the world's largest and most trusted financial institutions, today announced that it has been chosen by ATB Financial to provide a full range of Guaranteed Income Certificate (GIC) solutions. In addition to providing transfer agency, record keeping, and back office support to ATB's mutual fund and High Interest Savings Account (HISA) products, IFDS will now be extending its support coverage to include ATB's line of GIC products marketed through Securities Dealers. "We have had a long and successful relationship with IFDS, having previously leveraged their integrated platform to support our mutual fund and HISA business," said Aly Sumar, Treasurer at ATB Financial. "The quality and consistency of the service we have received from IFDS over…
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Randstad Group Selects Trend Micro to Protect its Public Cloud Infrastructure

Randstad Group Selects Trend Micro to Protect its Public Cloud Infrastructure

Deals & Contracts, Outsourcing News/ PR
Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in cybersecurity solutions, today announced that the Randstad Group, a human resources and flexible work services industry leader, has selected Trend Micro to ensure all services on new infrastructure will benefit from optimum security protection using Deep Security-as-a-Service (SaaS). Randstad has selected Trend Micro as its cloud infrastructure security solution partner for the next five years. The Randstad Group is currently consolidating and centralizing its IT infrastructure across 30 IT departments providing service to 40 operating companies in Europe, North and South America, the Middle East and Asia-Pacific. This transformation will increase efficiencies, reduce risks and align IT infrastructure with Randstad’s digital vision to provide better service. Host and consumption-based Trend Micro Deep Security is a market leader in server…
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