Knowledge Resources Archive

IT Outsourcing outcomes: Didn’t they show up?

Alfredo Saad – IT Outsourcing Consultant Do the C-level executives of your organization live a latent feeling of frustration with the outcomes of their IT outsourcing project? You, as the organization’s CIO, to whom was assigned 3

You can buy strategic competitive advantage through outsourcing

This article examines the challenges that we believe the outsourcing market is currently confronting. In particular, I explore how to get the sourcing model strategy right. We introduce Vested™, which has been described as a “business model,

Is your service provider a real technology partner?

In order to create a partnership there has to be frank discussions between the partners and these discussions will not be without risk. Both sides have to be able to enunciate the benefits of the partnership for

Cloud adoption: would a previous experience with traditional outsourcing make it easier?

Alfredo Saad – IT Outsourcing Consultant It may sound surprising to some people that the probability of success in a cloud adoption project can be increased if the buyer organization has had a previous experience in the

It’s time to renegotiate your IT outsourcing contract – Alfredo Saad

Alfredo Saad – IT Outsourcing Consultant Three scenarios recommend the renegotiation of your current IT outsourcing contract. Each of these scenarios shows distinct motivations and different objectives to be achieved during the renegotiation. Initially, let us define

OptiSol Intro by Prem Kumar (Video)

We interacted with Prem Kumar (Co-Founder & Director) to know more about OptiSol. OD: Brief us about your company’s services and industries you serve. Prem Kumar – OptiSol: We are an IT services firm offering DIGITAL solutions

Traditional Outsourcing x Cloud: “Old” Risks x “New” Risks – Alfredo Saad

Alfredo Saad – IT Outsourcing Consultant As discussed in the previous article “Cloud: Take Care of the “New” Risks!”, whose reading is recommended, risk management shows some similarities but also some dissimilarities as we deal with traditional

Cloud: Take Care of the “New”Risks! – Alfredo Saad

Alfredo Saad – IT Outsourcing Consultant There are similarities and dissimilarities between the contracting of cloud services and the contracting of “traditional” IT outsourcing services (both ITO and BPO). One of the similarities is the relevance of

Leadership ‘alphabetical’ Traits

  Checkout my new video that shares what leadership traits I have experienced among few people who came across my life so far. It is not one single individual that carries all traits and not all who

Professionals Involved in Outsourcing Lifecycle – Provider’s View

During all these years that I’ve spent in the complex ITO environment, I’ve come across people with different set of skills, education, experience and roles. Let me share few roles that are, majorly, involved in the outsourcing