What gives us the edge? With 10 years experience on the world’s largest brands and 10,000 global mods managing over 1M engagements a day, we grok your customers like no one else and can scale fast for long or short term projects.
Our representatives are your customers; that’s what sets them apart. We provide experienced professionals in more than 50 languages from locations around the globe. Even better, our savvy Mods are thoughtfully selected to complement your offerings. We match you with Mods with a passion for your brand. Even when dealing with customers who are reaching out to report a negative experience, our professional, educated Mods are ready to turn things around. They’ll understand and relate to your customers and have them singing your praises.
THE SUPER TEAM REVEALED: ModSquad is ready to help you today.
o Providing web, email, voice, live chat, mobile, and social support
o Ready and able 24/7/365
o Available in your language and
o Experienced, professional, and smart
o In-game and social media support pros
o Working with support tickets o Utilizing knowledge-based
o Fluent in many CRM and help- desk systems