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ISG Hosts Digital Innovation Tour for Enterprise Clients – Video

Executives of 20 major companies will tour innovation centers in India, learn more about latest advances in AI, Blockchain, RPA, Cybersecurity, IoT Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host top technology executives from 20 leading companies on the first-ever ISG Digital Innovation Tour in India, February 25 through March 3. The one-week trip will include stops at two of India's leading digital innovation centers – Chennai and New Delhi. While in Chennai, the group will visit the Hexaware Innovation Lab and the Cognizant CKC campus, before traveling to New Delhi and visiting the HCL Innovation Campus in nearby Noida. "We are delighted to host the first-ever ISG Digital Innovation Tour of India, a five-star learning and networking experience that will expose…
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ISG Webinar to Offer Insights on Improving Oracle Negotiation Results – Video

- February 22 ISG Smartalks™ webinar details ISG's proven software negotiation process. - Participants will learn tactics to achieve market-competitive deals. - Insightful, real-world case studies to show digital transformation, Oracle software audit negotiations, and reduction of Oracle support fees Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host its next ISG Smartalks™ webinar, "Getting the Most Out of Your Oracle Negotiations," on Thursday, February 22, at 1 p.m., U.S. Eastern Time. The live, hour-long webinar will be presented by Joe Galuszka, principal consultant, ISG Software Advisory Services. During the session, Galuszka will provide an Oracle market update, followed by three insightful case studies. The first case study focuses on digital transformation involving on-premises-to-SaaS migration, the others on successful tactics for Oracle software…
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ISG Hosts Automation, Governance Sessions at IAOP Outsourcing World Summit®

Events include breakfast meeting on intelligent automation, breakout session on new governance models Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a series of client presentations and events focused on automation and provider governance at the IAOP Outsourcing World Summit, February 18-21, in Orlando, Fla. ISG is a corporate sponsor of the Summit, expected to attract more than 700 delegates from 40-plus countries to the Renaissance Orlando at Sea World. ISG will host a buyers-only breakfast for enterprise attendees on Tuesday, February 20, at 7:30 a.m. in Coral Ballroom A. During the breakfast, Chip Wagner, partner and president, ISG Business and Emerging Services, will discuss how to scale-up an intelligent automation program and ensure its continued growth. ISG special guests Dr. Mary…
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ISG Event Explores Digital Evolution of the Workplace – Video

- ISG Future Workplace Summit to be held March 26-27 in New York City. - Event showcases how technology is advancing collaboration, innovation and productivity. Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host the ISG Future Workplace Summit March 26-27 at the Convene conference center in New York. The two-day event will explore important trends and technologies driving the rapid transformation of today's workplace – changes that are improving employee experience, enhancing collaboration and increasing efficiency and productivity. The event will feature a keynote presentation, "Looking for Answers to Collaboration Through Workplace Design," from Margaret Gilchrist Serrato, Ph.D., workplace foresight architect from Herman Miller, Inc. In her presentation, Dr. Gilchrist Serrato will explore how new thinking around space utilization, innovation and employee…
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ISG Research Identifies Top Markets for Outsourcing Growth and Service Delivery in 2018 – Video

Demand for automation, digital tech driving overall market growth Nearshoring, onshoring trend seen Sourcing growth is projected to be strongest in countries that already spend the most on services, according to a new market analysis from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The annual ISG Momentum® Geography Report finds the three markets with the highest outsourcing spending in 2017 – the U.S., Germany and the U.K., respectively – also have the highest potential for growth in 2018. That finding is based on the Outsourcing Viability Index (OVI) for Opportunity, a proprietary ISG methodology that ranks 28 markets on growth potential. Another methodology, the OVI for Delivery Center Maturity, ranks 29 markets on their ability to support outsourcing service delivery. "Outsourcing spending is…
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Next-Gen Banking the Focus of ISG Webinar on January 31 – Video

Interactive discussion features ISG partner and FinTech expert Owen Wheatley Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a live, interactive discussion for providers on the changing requirements of next-generation banking on Wednesday, January 31, at 9 a.m., U.S. Eastern Time. The hour-long webinar, "Dynamics and Implications of Next-Gen Banking," will be presented by ISG Partner Owen Wheatley, head of the firm's Banking and Financial Services practice. During the session, part of the ISG Smartalks™ series, Wheatley will address the changing nature of sourcing in the banking industry, the impact of new technologies such as artificial intelligence and blockchain, and new competition from specialized FinTech and RegTech providers. https://www.youtube.com/watch?v=BrzOkCSSNuc "Banks and financial services firms historically have been early adopters of sourcing and…
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ISG Hosts January 24 Webinar on Fast Tracking RPA in HR – Video

Interactive discussion features ISG partner and thought leader Julie Fernandez Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a live, interactive discussion on the benefits of implementing robotic process automation (RPA) for the HR and Payroll functions and charting a fast path to success. The webinar will be held Wednesday, January 24, at 1 pm, U.S. Eastern Time. Featuring ISG partner and thought leader Julie Fernandez, the online discussion, "HR and Payroll FastPath to RPA," is part of the ISG Smartalks™ webinar series. https://www.youtube.com/watch?v=MJ5y5nJPljU "RPA is poised to make a dramatic impact in Payroll and HR right now. It's not a distant vision," said Fernandez. "This session will help you understand how to showcase the potential for RPA in your HR organization."…
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Cloud Market Evolving Rapidly, Says ISG Research Report – Video

Differing technology and business needs -- even in the same organization -- dictate strategy Latest ISG Provider Lens™ report assesses 21 providers across five cloud buyer archetypes The cloud computing market is evolving rapidly to meet varying customer needs – even within the same organization – as buyers continue to weigh shifting technology and business requirements when considering their options from among private, community, public and hybrid cloud options, according to the ISG Provider Lens™ Cloud Services Archetype Report released today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. https://www.youtube.com/watch?v=3UEAzIRy9HM The latest in the ISG Provider Lens™ series, the report assesses the capabilities of 21 cloud services providers based on five buyer archetypes. It finds that while there is no shortage of providers…
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Contact Center Providers Expand U.S. Capabilities, Says ISG Research Report – Video

- Providers responding to client preference for onshore or nearshore services - Digital technologies driving enhanced customer experience U.S. enterprises increasingly prefer onshore or nearshore service delivery from their contact center service providers, and providers are responding by expanding their capabilities in the U.S., including embracing digital technologies to enhance the customer experience, a new report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has found. The ISG Provider Lens™ Contact Center Customer Experience Services Quadrant Report, which evaluates providers serving the U.S. market, also shows enterprise buyers of contact center services now value customer experience over cost savings, and view their contact centers as competitive differentiators and revenue generators. They also want their service providers to invest in digital technologies, such as…
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Four ISG Advisors Named 2017 Superstars by HRO Today

Debora Card, Stacey Cadigan, Franck Boubon and Julie Fernandez recognized as top HRO Experts STAMFORD, Conn., Dec. 20, 2017 -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced that four of the firm's experts in the field of human resources outsourcing (HRO) have been named 2017 Superstars by HRO Today magazine, including two who were previous recipients of the honor. Debora Card, partner and leader of the firm's HR Technology and Delivery Strategies practice, was honored for the fourth consecutive year, while Stacey Cadigan, director, was named for the second consecutive year. They are joined by first-time winners Franck Boubon and Julie Fernandez among the 16 consultants, advisors, analysts, academics, investors and thought leaders chosen for their expertise and guidance in the…
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