ISG Hosts Automation, Governance Sessions at IAOP Outsourcing World Summit®

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ISGEvents include breakfast meeting on intelligent automation, breakout session on new governance models

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a series of client presentations and events focused on automation and provider governance at the IAOP Outsourcing World Summit, February 18-21, in Orlando, Fla. ISG is a corporate sponsor of the Summit, expected to attract more than 700 delegates from 40-plus countries to the Renaissance Orlando at Sea World.

ISG will host a buyers-only breakfast for enterprise attendees on Tuesday, February 20, at 7:30 a.m. in Coral Ballroom A. During the breakfast, Chip Wagner, partner and president, ISG Business and Emerging Services, will discuss how to scale-up an intelligent automation program and ensure its continued growth.

ISG special guests Dr. Mary Lacity, COP, Curators’ Distinguished Professor of Information Systems and International Business Fellow, University of Missouri – St. Louis, and an MIT Visiting Scholar in 2017, and Leslie Willcocks, Professor of Technology, Work and Globalization, London School of Economics and Political Science, will give a short presentation on their new book, Robotic Process and Cognitive Automation: The Next Phase. ISG will present signed copies of the book to all attendees.

Professors Lacity and Willcocks also will be signing their book at the ISG booth (space #46) from 2:15 p.m. to 3:15 pm that day. ISG invites delegates to visit the booth, located in the Crystal Ballroom, each day during the event to learn more about the new ISG GovernX™ digital managed services solution and to enter a drawing to win an Apple Watch.

Cynthia BattyAlso on Tuesday, February 20, ISG Director and Chief Knowledge Officer Cynthia Batty will present “The New Face of Governance” during an advanced-level breakout session from 11:45 a.m. to 12:30 p.m. in the Oceans 9 conference room. Batty will discuss how provider governance has evolved, where today’s governance models fall short, and how the concept of “Coactive Governance” is required to promote innovation in today’s business-critical Digital, Agile and DevOps services.

Chip Wagner“We’re pleased to once again sponsor the IAOP Outsourcing World Summit and to offer valuable insights on how the changing demands of digital business are impacting the sourcing industry,” said Wagner, who also serves as a member of the IAOP Strategic Advisory Board. “Enterprises are employing a host of new digital technologies, perhaps none more exciting or transformative than intelligent automation. We’ll discuss the latest developments in this area and also explore how new governance models are needed to achieve maximum value from cloud-based, Agile and DevOps services.”

In addition to public events, ISG will be hosting private, invitation-only dinners for enterprise delegates, service and technology providers and analyst and advisor relations professionals.


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