Smart Source LLC, an industry leader in helping healthcare providers increase productivity and revenue, announces today a partnership with Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management solutions. Under this agreement, the two healthcare solution providers will support each other through the entire lifecycle of the patient experience.
“With this partnership, we are offering our best practices in patient engagement to a broader range of hospitals and physicians,” explains Tom D’Agostino Jr., Founder and CEO of Smart Source LLC. “Our pre-arrival communication tool and post visit follow up, drives a positive patient experience from beginning to end. This means, better outcomes for the patient and increased revenue for the provider.”
Smart Source LLC will provide pre-arrival patient communications and a wayfinding tool, proven to reduce patient stress, while minimizing appointment no-shows and increasing patient satisfaction scores for hospitals and physicians.
Convergent Revenue Cycle Management, Inc. offers back-end follow up solutions that support patient care and retention as well as resolution of balances due from both insurance companies and patients.
“Working with Smart Source, our goal is to streamline processes, eliminate inefficiencies and better equip us to serve as a true extension of our healthcare organizations’ patient services management staff,” concludes Mark Schanck, President of Convergent Revenue Cycle Management, Inc. “By co-sourcing patient communications and combining that with our world class revenue cycle management, hospitals and private practice staff are able to focus on their core competencies related to patient care.”