PennyMac Financial Services, Inc. (NYSE: PFSI) today announced the opening of a new call center in the Seattle suburb of Issaquah, WA, dedicated to serving home buyers and expanding the company’s consumer direct operating capacity.
The facility will employ more than 50 mortgage professionals and contribute to continuing growth in PennyMac’s mortgage operations.
“The Issaquah expansion reflects PennyMac’s strong position in the mortgage industry and the top-tier customer service we provide,” said Steve Bailey, Senior Managing Director and Chief Mortgage Operations Officer for PennyMac. “Our operational efficiencies combined with the talent available in the Seattle area can help streamline the loan application process for borrowers.”
Since its founding in California in 2008, PennyMac has expanded to more than a dozen locations across the United States.